Leading Change

Develop the practical skills for leading change in your organization or community


Course Description

There are many changes happening in our world at the environmental, social, economic and cultural levels. We have approached many of these challenges from a “technical approach”-working to fix the problems, implement structural approaches and manage these changes. These approaches often left people compliant but not committed and less resilient for future changes. To build change hardiness, change leaders are using more systemic approaches to understanding the interconnected relationships and support the human transition. This course will give you practical tools and approaches to develop your capacity to lead other people and organizations to become more resilient and change hardy. You will develop the personal capacity to look at patterns, ask different questions, look for possibilities and increase your ability to live with complexity, ambiguity and uncertainty.

Main Subjects Covered include:

  • Identifying major sources of change
  • Building personal resilience to navigate the increased pace of change
  • Understand how to help the “brain” cope with change
  • Understanding the predictable path that people experience going through change.
  • Identifying 4 leadership strategies for managing people going through change
  • How to build engagement to overcome resistance
  • Incorporating visual facilitation as a change leadership skill
  • How to use (visual frameworks) graphic navigation maps to help people see the “big picture” of the change. (five bold steps-journey map)
  • Increasing Creative vs Reactive

Course Learning Outcomes

By the end of the course students should be able to:

  • Use personal change experiences to identify predictable patterns of organizational change
  • Identify 4 elements of change resilience
  • Apply key elements of resilience to building change implementation plans
  • Understand neuroscience of social threat and apply that to reducing resistance to change.
  • Distinguish between problem focused and context focused approaches
  • Identify the most effective approaches to accelerate change adoption.
  • Identify personal and team reactive patterns and learn ways to respond in more generative ways

Your Instructor

Dr. Cynthia Scott
Dr. Cynthia Scott

Cynthia is a Professor at Presidio Graduate School and teaches the Leadership for Sustainability Course for MBA, MPA and Executive Certificate students. As a founding partner of Changeworks, she designed, lead and coached leaders facing a broad range of social innovation and organizational changes. She documented here insights in books, tools and methodologies that have guided change makers at all level. She uses her background as an anthropologist, psychologist and designer to create mission driven, high engagement approaches to creating sustainability initiatives. Some of her recent projects have been design and facilitation of the Sustainability Summit for Boy Scouts of America, design of the Social Innovation Forum for Emzingo, Design of the Certification Program and Learning Labs for 5 Dynamics and the leadership development curriculum for REV’s Sustainability Circles. Cynthia is co-author of 14 books among them: Leadership for Sustainability and Change, Take This Job and Love it, Getting Your Organization to Change, Empowerment, Rekindling Commitment, Managing Organizational Change, Empowerment, Organizational Mission, Vision and Values. She completed her BS in Anthropology at University of California, Berkeley, her M.P.H. in Health Planning and Administration at University of Michigan and her Ph.D. in Psychology at the Fielding Graduate School.

Class Curriculum

  Module 7 Leading Organizational Change
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  Module 12 Focusing Personal and Team Action with the Power Grid
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  Module 13 Understanding Conflict During Change
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  Module 14 How to Talk about Difficult Changes
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  Module 15 Wrapping Up and Anchoring Your Learning
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This course is not open for enrollment.

All courses and all Learning Journeys are open to lifelong learners and all students for credit toward their degrees and also for certificates.

If ready to register for specific courses, select a registration option below or email Registrar Stacy Newman.

New to Ubiquity University? VISIT WEBSITE, Click GET STARTED & APPLY NOW.

For further information, please contact Ubiquity's Dean of Students, Constantina Clark.

Frequently Asked Questions

When does the course start and finish?
If you purchase the Lite version, it is completely self-paced and so you decide when you start, when you end and how long you take. If you purchase the Immersive or Academic versions, you take the course with other students and a Course Facilitator. For these versions, there are three starts per year - the beginning of January, May and September.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.